Warranty, Returns, Shipping

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Warranty
for our CompMag Magazines.
You may return your new or slightly used CompMag within 60 days to us for a full refund. Let's say you install it and you don't like how it works, just send it back to us. As long as you bought it through our website we will take it back and issue a refund. You are responsible for the shipping cost to us when returning your magazine. It will not be refunded to you. If you bought your CompMag through another retailer and want to return it for a refund, you must return it to retailer from which you purchased it.

We want you to be 100% satisfied with your purchase, so we do offer a lifetime guarantee on our magazines. Warranty exchanges are handled through us. If something breaks, we will replace it. For smaller parts, we can usually just ship out replacement parts. For complete magazine replacements, you must ship us back your magazine. You are responsible for the shipping cost to us when exchanging your magazine. We will be responsible for the shipping costs when sending you out the replacement.

We do not warranty any other items sold on our website. Most other items do have a warranty through their manufacturer. Please contact the manufacturer for warranty information.


Returns
To return an item purchased from our website, click on ACCOUNT to log in to your account. Under orders, click on your ORDER NUMBER. Once the order page has opened, click REQUEST RETURN to the right of your order number.  Follow the instructions on that page. Or use the Contact Us page to get a hold of us for return information. You will be responsible for return shipping on all items.

 

Shipping

Our Shipping days are Monday through Friday.

We can ship to virtually any address in the United States. Note that there are restrictions on our products, and our products will not be shipped to international destinations outside the U.S..

We ship through USPS mail. Processing of your order will take between 1-3 business days once the order is received regardless of the shipping method you choose. There may be times when processing your order will be delayed. We will put a notice on our homepage if this is the case.

You may choose between first class, ground advantage, priority, or express mail for one CompMag or packages under 16 oz. For packages over 16 oz (2 or more CompMags) you may choose between ground advantage, priority and express mail.

 If you need your magazine by a specific date, contact us and we can try our best to expedite processing, but we cannot guarantee shipping times once it leaves our facility.

Below are maps from the USPS showing standard (NOT GUARANTEED) shipping times based on your location for first class and priority mail.

The first map is for First Class Mail. The second map is for Priority mail. Express mail is typically 1-2 business days.